ONLINE SALES
+340%
increase
BOOKING RATE
+65%
growth
WORKLOAD REDUCTION
-40%
efficiency

The Challenge vs. The Solution

Breaking down how we transformed a complex problem into a high-performance solution.

THE PROBLEM

A well-established instrument repair shop had no online presence. Customers could only visit in person, and staff spent hours managing appointments manually, limiting growth potential.

OUR STRATEGY

We built a comprehensive digital platform combining e-commerce for instrument sales with an intelligent booking system. Now customers can browse, purchase, and schedule repairs 24/7, while automation handles inventory and appointments.

Technical Hardening & Innovation

Deep engineering solutions for complex requirements.

E-commerce Integration

Built with a secure shopping cart, online payment system, and inventory management for instruments and consumables.

Repair Booking System

Customers can book repair appointments online with real-time availability and notifications.

Inventory & Order Management

Shop owners manage stock levels, track orders, and generate invoices from a single dashboard.

Customer Engagement

Improved customer loyalty with streamlined services, reducing the gap between purchase, repair, and ongoing maintenance.

Next.js
Shopify API
Node.js
MongoDB
Stripe
AWS

Design Highlights

Key features that make this product stand out.

01E-commerce

Online Shop

Easy browsing and purchasing of instruments and consumables

02Booking

Repair Scheduling

Seamless appointment booking with instant confirmation

03Dashboard

Business Management

Track orders, repairs, and inventory all in one place

Measurable Results

Real impact delivered through strategic execution.

+340%
Online Sales
+65%
Bookings
-40%
Manual Work
Helped Michel Music modernize its services with online sales and booking, creating a seamless experience for both customers and staff.
Increased customer convenience with 24/7 online sales and scheduling
Reduced in-store workload by automating booking and inventory management
Boosted repair reservations and repeat purchases through online visibility

Screenshots

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